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Galen Hooks of LXD on dancing at TED

Creativity, innovation and inspiration comes in many forms. It doesn’t require a scientist or an inventor or an ethicist. Sometime, the sheer pleasure of being present to the thing you love doing most...

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Why the tools are not the answer

I’ve worked with online communities in one form or another for most of the past 15 years. They’re a powerful thing. And, through the use of social media tools and social networks empowered by...

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More “not invented here” — on design thinking and Australia

When I was on my recent trip to Japan and Korea, I came across an article in the Financial Times describing Australia’s reticence in adopting design thinking in business. The article itself is a...

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Core questions for service design

As a service designer, I’ve been involved in building the way a significant number of programs, products and tools hang together. And, as someone who works relatively often with government, where many...

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Insanity is doing the same thing and expecting a different result — the Hoyts...

In an interesting confluence of circumstances, I responded to a battle cry for change in business and an experience of failure to change and the resulting poor customer experience. Earlier, business...

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Creative work can be measured! Just not like that

Originally published on purecaffeine.com, this is the first ever guest post on acidlabs. Written by longtime acidlabs friend, Nathanael Boehm, it’s a fantastic reflection on creative and knowledge work...

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Stephen Collins — a philosophy of passion

It’s a bit about self-indulgent, but yesterday, The Canberra Times ran a feature on acidlabs’ founder, Stephen Collins, touching on his work, his passions and the creation of TEDxCanberra. It...

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GovCamp 2013 — Where and how does government innovation happen?

At GovCamp Australia 2013 this week, there were two identifiable two groups of people who presented and talked about the topics of inspiring government innovation, empowering people and liberating...

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A thousand nos for every yes — the essence of design

Apple’s keynote pre-roll from the 2013 WWDC. The language in this video speaks powerfully to the designer in me. If design isn’t to appeal to people’s hearts as well as their heads, if we’re not...

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Shiny and new — why are these still words for government innovation?

Last Friday, I attended DesignGov’s event Towards a Unified Theory of Shiny New Things, largely as a catch-up on where open government, design thinking and government innovation are at in the...

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